Earlier in the year the Manitoba Public Utilities Board determined that Manitoba Public Insurance overcharged by 45% in the 2009-2010 insurance year. Forty-five percent is a lot to over-charge.
A couple of years ago I wrote a blog entry about how Manitoba Public Insurance is lazy and wouldn't help me when I was out of province.
Today I received my rebate cheque for my overpaid premium. I'm glad it made it to me but in no way does this improve my personal opinion of MPIC.
The good part is the Public Utility Board told them to give the money back. The bad part is they were not even close to what they figured they were going to need. Since MPIC is a regulated monopoly, competition cannot regulate prices. Ratepayers didn't get any interest for having their money tied up for two years. At least they got it back.
There are some instances that regulated monopolies can work, insurance isn't one of them. There is no high infrastructure costs. there is no motivation to keep prices down. It's easier to pay back years later than come up short.
I'm glad I have my rebate cheque from Manitoba Public Insurance but if I have my choice I will never deal with them again.
Showing posts with label MPIC. Show all posts
Showing posts with label MPIC. Show all posts
Monday, May 16, 2011
Tuesday, May 5, 2009
Manitoba Public Insurance Corporation is Lazy
I don't wish to speak ill of anyone. You really have to fail to get blasted by me. MPIC has achieved this level with me.
I admit I made an error in this whole episode, however MPIC made no effort when I asked them for help.
Here's the story.
I renewed my driver's license about a week before it was due to ensure that I didn't accidentally expire. However, the new certificate was not valid until the old one expired so the agent told me to keep both until the old one expired.
So last week-end I was in Thunder Bay Ontario. I had a rental car booked to help me get around. I walked up to the Enterprise counter and handed over my credit card and driver's license. It turns out I accidentally threw out the valid driver's license and kept the expired one.
I pulled out my iPhone and looked up the number to MPIC. I gave them a call and asked if there was some way they could fax the rental agency confirmation that I do in fact have a driver's license.
They would not help me.
They didn't even ask for my name or driver's license number to confirm I even have a license.
I still had a valid photo part of my driver's license.
They didn't make an effort.
It may have been because it was Friday afternoon. That is not an excuse. They are there to serve the drivers of Manitoba.
Manitoba Public Insurance Corporation is Lazy!
I admit I made an error in this whole episode, however MPIC made no effort when I asked them for help.
Here's the story.
I renewed my driver's license about a week before it was due to ensure that I didn't accidentally expire. However, the new certificate was not valid until the old one expired so the agent told me to keep both until the old one expired.
So last week-end I was in Thunder Bay Ontario. I had a rental car booked to help me get around. I walked up to the Enterprise counter and handed over my credit card and driver's license. It turns out I accidentally threw out the valid driver's license and kept the expired one.
I pulled out my iPhone and looked up the number to MPIC. I gave them a call and asked if there was some way they could fax the rental agency confirmation that I do in fact have a driver's license.
They would not help me.
They didn't even ask for my name or driver's license number to confirm I even have a license.
I still had a valid photo part of my driver's license.
They didn't make an effort.
It may have been because it was Friday afternoon. That is not an excuse. They are there to serve the drivers of Manitoba.
Manitoba Public Insurance Corporation is Lazy!
Subscribe to:
Posts (Atom)