Sunday, August 12, 2012

Room Service

I stay in a lot of hotel rooms, it comes with travelling regularly. Most rooms are better or worse. They have a great bed or a lumpy mattress. The TV can be too small. Most of this really doesn't matter and most are comparable. There is one thing that is lacking in almost every hotel.

There is nowhere to plug in your devices.

There may be one plug in on the lamp. There is almost never a plug in near the bed that is not being used. 

If you are providing free wi-fi, what do you expect us to use it on.

Nearly everyone travels with a cell phone and some other devices. Business travellers often have a lot of equipment and use it in their hotel room.  If you don't have anywhere to plug in, you are not serving the needs of today's traveller.

Thankfully, this can be easily rectified.

All it takes is a power bar on the desk in the room.  It should have enough plugs to power up your phone while you use your laptop and maybe charge your iPod. If you buy them in bulk, you probably will get a decent model for under $10. If it's there to be used it will be and quickly pay for itself. This luxury is so uncommon, word of mouth would quickly drive business up.  Companies would see you as a location of choice. It would be an improvement, that would be noticed, for very little cost.

We have all been there. We have all been crawling behind the bed or the chair, looking for a place to plug in. The problem is only multiplied by the number of people in the room.

So, if you run a hotel, take note and give the modern traveller a place to plug in.

No comments:

Post a Comment